Please reach out to us with any questions. Don't see a product you want or need further assistance?
Call, text, chat or email and we will get back to you as soon as possible. Mahalo!
About Us
At Off Grid Solar Hawaii, our mission is to revolutionize the way people harness solar energy by providing high-quality, affordable, and easy-to-install solar systems. We aim to empower our customers to take control of their energy consumption, reduce their bills, and gain reliable backup power during storms. Whether it's powering homes in remote areas or helping homeowners transition to clean energy, we are committed to delivering exceptional products and exceptional service.
As an authorized EcoFlow dealer based on the beautiful Big Island of Hawaii, we take pride in our ability to swiftly serve customers across the nation. With strategically located warehouses in five states on the mainland, we ensure prompt delivery to meet the diverse needs of our valued customers.
Having lived off the grid since 1998, we understand firsthand the importance of a reliable and affordable solar system. When we needed to replace our own aging solar system, we utilized our building contractor's license to obtain materials at a significantly reduced cost. Recognizing the challenges faced by the average consumer, who might otherwise pay around $55,000 for a similar system, we embarked on a search for a plug-and-play solar solution. That's when we discovered EcoFlow and their Delta Pro Solar Generator and Off Grid Power Kits which impressed us with its superior quality, versatile charging options, and affordability. This personal experience drove us to become an EcoFlow dealer, enabling us to share these remarkable products with others facing similar energy needs.
Together with our customers, we strive to create a sustainable future powered by clean energy, one solar system at a time. Join us on this transformative journey towards energy independence, cost savings, and environmental stewardship.
WARRANTY INFORMATION
Warranty Support: support@ecoflow.com
Item Warranty Period (refer to months, unless specified)
DELTA Max (1600/2000) , DELTA Max Smart Extra Battery 24+12 (Registration for warranty extension)
DELTA Pro, DELTA Pro Smart Extra Battery 24+36 (Registration for warranty extension)
RIVER mini, RIVER, RIVER Max, RIVER Max Plus, RIVER Pro, RIVER Extra Battery, RIVER Pro Extra Battery, DELTA mini
DELTA, Smart Generator (Dual Fuel) 24
400W, 220W, 160W, 110W Portable Solar Panel 12
400W Rigid Solar Panel 10 years, 100W Rigid Solar Panel 60
100W Flexible Solar Panel 36
Wave Portable Air Conditioner, Wave Add-On Battery 12
Accessories 12
Smart Generator 12
Power Hub, Power Kits Console, 2kWh/5kWh LFP Battery, RIVER 2, RIVER 2 Max, DELTA 2, DELTA 2 Extra Battery 5 years
R600/R600 Max/R600 Pro/EF-1500 *36
BLADE 36+12 (Registration for warranty extension)
GLACIER 12+12 (Registration for warranty extension)
​
Exclusions and Limitations
This warranty does not apply:
· Non-quality related issues;
· Items purchased from unauthorized resellers;
· Purchases without valid proof of purchase;
· Items that have been refunded;
· Items that have expired their warranty period;
· Any defects or damages caused by misuse of products, unauthorized modification, dis-assembly or operation not in accordance with the official instructions or manuals;
· Any defects or damages caused by exposure to excessive heat, liquids or other external causes;
· Any defects or damages caused by reliability or compatibility issues when using unauthorized third-party parts;
· Lost or stolen products;
· Free products.